Delete your Pothos account
In the app
Open Pothos and go to You → Account & data → Delete account. Type DELETE to confirm. Your account is deleted straight away and you're signed out. (Not paired yet? The same Account & data link is on the pairing screen.)
Only want to unpair? Account & data → Leave couple keeps your account so you can start a new couple.
By email
Can't open the app? Email Pothos.support@gmail.com from the Google account you use with Pothos, with the subject "Delete my Pothos account". We'll delete it within 7 days and reply to confirm.
What gets deleted: your profile, your sign-in, your device and encryption keys, your moods, answers, Cupid settings and memories, and anything only you could see.
What stays: things you shared with your partner (messages, memories, lists) stay stored. The app asks whether your partner may keep reading them: if you say yes, they can read them (but not add to them) until they leave too; if you say no, nobody can open them. When both of you have left, your couple's data is deleted. Backups are overwritten within 30 days.
Delete some of your data, keep your account
- Journal memories: open a memory you added and tap Delete. It goes from both journals.
- Stories: open your story and tap Delete. It goes from your partner's phone and your archive.
- Lists: press and hold an item to delete it, or delete a whole list from its menu.
- Location: on the Us tab, tap the distance card and choose Stop sharing. Your location is deleted.
- Cupid's memories: You → Cupid → Notebook, then Forget on anything you want gone.
- Your place in the couple: Account & data → Leave couple removes you from the couple, along with your mood, location, private notebook, stories, Cupid settings and private Cupid memories, and stops all notifications, while keeping your account. Chats and shared memories stay stored, readable by your partner only if you agree, until they leave too.
- Anything else: email Pothos.support@gmail.com saying what you'd like removed. We'll do it within 7 days and reply to confirm.
Deleted items are removed from our servers straight away; backups are overwritten within 30 days.